Skip to content
Legal & Compliance

Complaints Procedure

How to raise a complaint with us, how it is investigated, the timescales we work to, and what to do if you are not satisfied with the outcome.

Version
1.1
Effective
12 September 2026
Approved by
Nedim Custic, DipNEBOSH, CEO
Format
PDF, 2 pages
Download PDF
Open the Complaints ProcedureOpens the signed PDF in a new tab, 2 pages.

If you need this document in another format, or have a question about it, email nedim@ncsafetysolutions.co.uk. Previous versions are available on request.