Legal & compliance, in plain English
We ask our clients to run on clear, honest documentation, so we hold ourselves to the same standard. Every document that governs how we work is published here as a signed PDF. Version 1.1, effective 12 September 2026, approved by Nedim Custic, DipNEBOSH, CEO.
The documents that govern this website and our client engagements.
Privacy Notice
How we collect, use and protect personal data under the UK GDPR and the Data Protection Act 2018, including what we hold, why, for how long and your rights.
Cookie Policy
The cookie categories this website uses, what each one is for, and how to change or withdraw your preferences at any time.
Website Terms and Conditions
The terms governing your use of this website, including acceptable use, intellectual property, and the fact that website content is information, not advice.
Complaints Procedure
How to raise a complaint with us, how it is investigated, the timescales we work to, and what to do if you are not satisfied with the outcome.
Accessibility Statement
Our commitment to WCAG 2.2 AA, what we have done to make this website accessible, known limitations, and how to tell us about a problem.
Consultancy Terms and Conditions
The standard terms on which we provide health and safety consultancy services. The signed proposal for your engagement always takes precedence.
The policies we hold ourselves to as a business.
Health and Safety Policy
Our statement of general policy, responsibilities and arrangements under the Health and Safety at Work etc. Act 1974. We hold ourselves to the standards we advise our clients to meet.
Data Protection Policy
The principles and responsibilities we follow when handling personal data across our business, including client engagement data such as accident and training records.
GDPR Compliance Procedures
The practical procedures behind our data protection policy: rights requests, breach response, records of processing, data protection by design and suppliers.